Privacy Policy

Introduction

Dallas Goshala ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (dallasgoshala.org), make donations or adoptions, sign up for communications, register to volunteer or visit, or interact with our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information when you voluntarily provide it to us:

• Name (first and last name)
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party payment processors)
• Donation and adoption preferences
• Volunteer, visit, and event registration details
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Process donations and provide tax receipts where applicable
• Send updates about goshala activities, events, and seva opportunities (with your consent)
• Respond to your inquiries and provide support
• Coordinate volunteer visits and registrations
• Improve our website and services
• Comply with legal obligations
• Send SMS notifications (with explicit opt-in consent)

SMS/Text Messaging

If you opt-in to receive SMS/text messages from Dallas Goshala:

• We will only send messages related to goshala activities, events, and updates
• Message frequency varies (approximately 2–8 messages per month)
• Message and data rates may apply
• You can opt-out at any time by texting STOP
• For help, text HELP or contact us at info@dallasgoshala.org
• Your phone number will not be shared with third parties for marketing purposes

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in limited circumstances:

• Service Providers: Trusted vendors who help us operate our website, process payments, or deliver communications
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given explicit permission

Your information is not used for third-party marketing.

Data Security

We use appropriate technical and organizational measures, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Limited access to personal information by authorized personnel

Your Rights

• Access or correct the personal information we hold
• Request deletion (subject to legal retention). See User Data Deletion.
• Opt-out of marketing emails and SMS (STOP)

Cookies

Our website may use cookies and similar technologies. You can control preferences through your browser settings.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.